Return and Refund Policy – Dinar Bazaar
Welcome to Dinar Parfums , your online shop for exclusive perfumes and fragrances. Your satisfaction is very important to us. If you are not satisfied with an item, you can easily return it within the framework of our fair return policy.
1️⃣ Return Period
You have the right to return your order within 14 days of receipt of the goods without giving reasons.
2️⃣ Conditions for Returns
Please note the following requirements:
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The product must be unopened, unused, and in its original packaging (e.g., with an undamaged seal or film).
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For hygiene reasons, perfumes that have already been opened or tested are excluded from returns.
3️⃣ How to Send Your Return
Please contact us in advance via the contact form or by email at info@dinar.at to receive a return label or exact instructions.
Please send returns to:
📍 Dinar Parfums – Returns
Neulerchenfelder Straße 18/1
1160 Vienna
Austria
The buyer bears the costs for the return, except in the case of faulty or incorrectly delivered goods.
4️⃣ Refund
After receipt and inspection of your return, we will refund the purchase price within 7 working days to the original payment method used.
5️⃣ Damaged or Incorrect Items
If you have received a damaged or incorrect product, please contact us immediately. We will arrange a quick exchange or a refund without additional costs.
Questions about returns?
Our customer service will be happy to help you. Use our contact form or write to service@dinar.at